I called Honda financial services after I had noticed on my credit report that I was showing 2 late payments. I had not been late to the best of my knowledge so I went into my payment history and noticed that I hadnt switched over bank records when changing banks so the payment had not gone through. I called made a FULL payment and explained the situation... Wow, NEVER in my life have I ever dealt with more heartless, cold and mean people. They didnt care. I explained the situation and asked them to see that in the last 5 years I had NEVER been late or missed a payment, if they, and since the late payment had dropped my score by 50 points I was asking for some mercy.
This guy told me"I could change it for you but I wont"... That he wasnt responsible for making my payments that it was my fault. I understand that I should have made sure that the bank info had got changed over but I mean come on... No late payments, I paid what I owed in full and they STILL act like I was some low life that was trying to weasel my way out of something.
I have 1 piece of advice if you need financial services DO NOT GO THROUGH THIS COMPANY. They are awful to deal with and rude beyond belief. Save yourself the headache!!!
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