Everything began by having an simple DVD buy at FYE in Florence KY. ATM/POS WITHDRAWAL 09/25 FYE FLORENCE 18 FLORENCE KY 31.46
Following The purchase, the so-called good salesman inspired me to test the VIP Backstage. I instantly stated "Number, thanks!" he explained you must simply check it out to get a month, if you purchase another DVD inside the month, you will get a discount. Should younot, simply contact the 877-351-2131 # and stop. You will not be billed." I dropped for this.
So... Oct comes around and that I realized I'dnot return to FYE and so I named this quantity about the Promotion Group the card was surrounded by which actually says "Your pleasure is assured and you will stop anytime by calling 1-877-351-2131.
I called, offered my Member #. It had been apparent I had been calling an outsourcing call-center not situated in the united states. The man asked me why I needed to stop the card. I told him I will not be utilizing it and cannot pay the cost at the moment. He explained something similar to "Well, the providers happen to be advantageous to this month." I told him again that I'dnot be utilizing it and requested him right out "And So I will not be obtaining any costs on my consideration the following month, right?" he explained "Yes maam, your providers continue to be advantageous to per month." I told him again "I actually donot need any costs on my card. I'd like this cancelled."
So... What happens? 11-03
Atm/pos withdrawal 11/02 tlg*fye vip2567 877-3512131 ct
I called back again to the phone call centre clearly not in america and got a lady who explained my card was never terminated. She requested "Did you receive a termination amount?" I informed her "Number, he explained it had been terminated." Thus... I informed her I needed it terminated today and need a cancellation amount. She established it had been terminated... I acquired a cancellation number... (I actually noticed folks giggling within the history!) and you know what? The next month
12-07
Atm/pos withdrawal 12/06 tlg*fye vip2567 877-3512131 ct 11.99
This Really Is complete scam. Customer rip-off. FYE in the Florence Mall ought to know much better than to drive this fraud. Within the long term, they'll drop income and clients. I will never get there again. I have actually paid $234. Oo on DVDs this year. Never again. No further company from me. And that Iam not even close to completed with this.
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