Complaint / Review
Primary Residential Mortgage, Inc
Lani Yardley Strung along

The mortgage broker we worked with created delays in our closing date of over a month and a half.
She would continually lose paperwork, even a check we sent her for the appraisal of the property. She would also forget to ask us for paperwork that she needed until it was already overdue, creating more delays in our closing date.
Additionally, she would tell us that paperwork had been completed and we would find out that she hadnt completed it until days later, creating more delays. She would continually not let us know what we needed to complete the loan or let us know what was happening. We did not feel like she was honest with us about the status of our loan or how she was handling the paperwork and deadlines. If we had not had a patient seller, we would have already lost the house, which we still dont have! I would not recommend anyone to work with this company.