I have requested assistance 5 times and nothing! According to BOTH my account snap shots below you keep OD my account way after the fact and this is NOT right you owe me the$22.00 from 12/21 back as well as the $15 from the 22nd and the $35 from the OD fee as there were NOT any fees on my account when i made the w/d and you added them after the fact on 2 separate days.!
You owe me a total of $72.00
If this is not rectified this week we will be sending in complainants as we have snap shots of the accounts that these are being done to as well as have copied you below as to what information we were given at the time w/d were made the BBB we were told to contact the BCI as well as the Virginia banking authorities. As well as any other investigation services we can.
This is pertaining to this account as well as my other account on banking practices for your bank when cash is deposited and customer told it will be applied immediately and your bank waits to deposit it until the next day you caused me an OD of $140 and if the teller would have just told us if we used the ATM it would go instantly we would have done this, this is NOT good or Fair Banking Practices. Almost, well maybe can be classified as theft we will see if we need to take things to customer service help at a state or national lever. We have had it.
And do NOT give me some 800# to call as we have tried that many times and stuck on hold which only makes the situation more frustrating then they tell you oh, we can not help but we do see what your talking about but you have the wrong department the bank can not help you, 800-WACHOVIA - (800-922-4684) here call this number then his #0#0 to get through faster and then you still sit on hold. NOT customer friendly. When i get a fee for something i did then that's understandable but this is NOT right what your doing. Date: Wed, Dec 22 at 11:45 AM
Subject: wachovia balance 12/22
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Account Overview
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