Usacomplaints.com » Business & Finance » Complaint / Review: PayPal - $300 chargeback taken from account despite email proof. #615253

Complaint / Review
PayPal
$300 chargeback taken from account despite email proof

I have had a verified PayPal account for several years and have been conducting business via a PayPal portal on my website. Recently a client of mine did a chargeback for a payment made to me in August of this year. The amount was $300. I contacted the client and he stated it was accidental and said he would reverse the chargeback. That was over 2 weeks ago. PayPal removed the funds from my account immediately. The reason given for the chargeback was "unauthorized charge."

I provided PayPal with an email string with the client going back to April of this year. The string contained all the information needed to show that I had a legitimate contract with the client, the $300 deposit was legit, the original charge was authorized, and the client received the product and made a final payment for the product. It is my conclusion that the client did a chargeback because the land transaction he was working on did not work out in his favor. Thus he thought he did not need to pay for my services. The second payment he gave me was by check, so he can't get his hands on that. But along comes PayPal and helps him steal $300 from my PayPal account.

I strongly encourage anybody thinking of getting a PayPal account to rethink that position. If you do get a PayPal account, do not under any circumstances associate a checking account with it. You may not become "verified." All that means is PayPal will assist in stealing funds right from your checking account. If you have funds in PayPal, go spend them immediately, because PayPal has no problem taking anything out of your account based on flimsy evidence and outright lies. If you have a PayPal account, you may want to close it and check out other merchant services. Good luck, and do not allow PayPal to clean out your accounts for anybody.


Offender: PayPal

Country: USA   State: California   City: San Jose
Site:

Category: Business & Finance

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