I find myself in a position of great concern. Debt Relievers, Inc. Seems to have thrown everyone's privacy out the window. On at least two occations, Debt releivers has sent out an "informational" e-mail stating a new phone number with most if not all of its clients e-mail addresses on it. Mica Souza originated the e-mail and provided what appeared to be every current clients e-mail to every other client who had e-mail. This is only a part of the issue. Ameridebt may be the Hot Topic when it comes to the media and Debt Counselors but Debt Relievers is just as guilty and is at least in my case in the process of destroying my credit. They have not held up to what they agreed to in the contract I signed.
I have been with this program since March. At the time I had no Late pays, no over the limit problems, my interest rates were somewhat competative. I infact was told by a few other debt counselors that I should try to work with the Credit Card companys because of my good credit and I will emphasize good credit. I am and was very much in debt but managed barely to make my monthly minimum payments. Although I had a lot of credit cards, only two were as high as 24.98% (MBNA). Since, I have gone on this program, Debt Relievers has managed to hold my 2,201.00 a month payment that they themselves ACH or electronically withdraw from my account for what appears to be nearly 30 days.
As a result, even though, I made payments during the first 30 days of this program because Debt relievers holds your first payment, my creditors are still calling, my interest rates have gone up. Debt Relievers goes through employees like crazy. Every time you think you get a good person to help you, they leave. The e-mails that I have sent in the past only state that you should contact them with your issues, I call and get voice mail and it says the box is full. If I leave a message, 90% of the time, I hear nothing back. Many of the creditors insist that they are not working with Debt Relievers at all. I don't believe that any of my accounts have reaged as Debt Relievers has stated they would. I am getting late fees month after month as well as over the limit fees. As a result of all of this, I am sliding backwards instead of making headway. These people are not here to help us. They have nearly destroyed my credit which as I stated before was perfect with the exception of my high debt.
I was finally sent a payment history on 11-19-03, this was only the second such history I have ever recieved. I was told I would recieve a monthly printout when I signed up. The information is correct from the what they have paid. I, however, do not understand why if I am required to electronically send them the payment that they hold the money for as long as they do.in many cases, the credit card companies are also receiving the payments electronically from Debt Relievers. Because of this, if Debt Relievers sends the payments when they claim, the payment should not take more then 6 - 8 days at the most from the time it leaves my bank. An electronic payment does not need to be held to clear the bank.
Another example, I initiated a payment on October 13 from my bank. Debt Relievers charged my account on October 17 for 2201.00 Debt Relievers claims to have received it on October 24, 7 days after the charge. The payment according to Debt Relievers HAS NOT BEEN DISBURSED to my Creditors as of November 19, over 30 days from the date it left my bank. I sent another payment, not knowing that the disbursement was held up on 11-13-03 and it was deducted from my account on November 17. They acknowledged the payment was received but stated they would needed to hold the funds for 5 days after. This is a bit confusing however, bottom line they have 4,402.00 that they have not disbursed to my knowledge as of the time of this e-mail.in addition to all the rest, I have yet to receive confirmation in writing of what Credit Card companies are agreeing to work with Debt Relievers.
If you have the same issues, please e-mail me with information that you feel comfortable talking about. As I stated before, Debt Relievers broadcast the change in an 800 number and gave everyone on the list the e-mails of its clients out of ignorance.
I do not know who Mr. McDivitt is or why he chooses to run his "business" in such a way, but he needs to get his house in order as many of us thought we were doing when we signed our souls over to Debt Relievers.
Sincerely
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