Complaint / review text:
We initiated contact with Debt Relievers - who asked for $389 up front from us, initially we were told that was for the creditors - because Debt Relievers was a non-profit. Then later we were informed the $389 was their fee and we would get it back as long as we remained in the program.
We were referred to A New Horizon - also in Boca Raton. We were told by A New Horizon that they would honor the agreement with Debt Relievers and we would get our $389 back as long as we complied.
We have paid down all debt except for $379.29 owed for one credit card. Now we are being told that A New Horizon cannot get us our $389 - we have to find Debt Relievers.
I want the $389 applied to cover the remaining $379.29 owed for our Chase credit card to satisfy our debt in full.