Usacomplaints.com » Business & Finance » Complaint / Review: Branch Banking and Trust Company - BB&T Online banking website designed to cheat users. #612139

Complaint / Review
Branch Banking and Trust Company
BB&T Online banking website designed to cheat users

BB&T's Online Banking website is set up to intentionally trick and cheat its users. Once logged in and having selected your checking Account History, the page displays what should be accurate and complete information. It does not!

The 1st and most notable block in the upper left corner displays 2 items. Your "Available Balance" (bolded text) with the dollar amount and just below is the "Posted Balance" (un-bolded text), followed by that current dollar amount. The difference in the two values are presumably that the "Available Balance" includes pending transactions that will post by the end of that day and show up in the register below under the "Daily Posted Balance" column.

At the top of the register, are 3 tabs. The 1st one labeled Posted Transactions" is opened by default, and shows the list of all the normal recorded transactions down the page.


Offender: Branch Banking and Trust Company

Country: USA   State: Virginia   City: Luray
Address: 200 WEST SECOND ST. , Winston-Salem, NC 27102-1255
Phone: 8002265228
Site:

Category: Business & Finance

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