WE applied for a mortgage back in May. We had gone to Wachovia but they told us that my husband could not get a loan the day we met with them because of time on his new job. We were told to try Suntrust. We went in and spoke to Jason Bradley. My husband explained he had been out of work for 2 yrs and was recently hired and moving to Chattanooga TN MR Bradley told my husband no problem we can help. We are a smaller bank and have more ways to get a loan approved. WE believed him. My husband explained over and over again asked him if he was sure, He said he had spoken to an FHA underwriter and she had said no problem. He sent us on our way with a prequalifiaction letter saying my husband was approved. We called every week to check in and give Mr Bradley what he needed as he asked us for information. We found a house and put an offer in on it at the end of April. Bear in mind we had been approved by suntrust back earlier in April when my husband had only been working for 2 weeks. AN FHA loan with 3.5 % down. THe offer was accepted and scheduled to close May 28th... WE had the deposit in escrow and all the inspections done. WE working with Jason and he assures us that there is no problems. My husband asks again, we do not want to pay 400 for an appraisal if we do not qualify for this loan. Again no problem. We ask if he has asked the underwriters if this will happen and he says yes.
We are now at May 27th Call Jason to check in and do not hear back until 4.30 pm and tells us our loan has been denied!!!
We have talked to two other banks that told us within 24 hours that we would not get a loan unless my husband has been on his job 6 months.
They led us on for 3 months we have incurred so many expenses trying to get a home we were never going to get. I complained but he had no excuses. Why did it take 3 months for them to tell us 2 days before closing. We would have rented and not incurred the appraisal fees, inspection fees, realtors time and the sellers time. My husband has been in TN for 3 months whilst the rest of us are in NC. We have incurred hundreds of dollars taking trips to TN to look.
The bank gave us no good explanation. They also had some guy in the bank go into our account and take out the 400 for the appraisal fee without authorisation from myself or my husband.
We are so disappointed to be run around for 3 months!!! NOt good business but they do not care. I asked Jason to speak to his Supervisor but he would not give me that information Said they were looking into it. I called later that day after telling us he would get back to us by the end of that day, when I called he said it might be another few days before his manger can get answers. We still never heard back.
0 comments