My husband, Tierce Smith passed away Auguest 9. There is a rich rewards checking account in this institution, with a balance of approximately $5,800, which I have been trying to obtain the funds since after my husband's passing. I have been stonewalled, treated rudely, lied to, and I have been denied these funds for over 7 years. I have contacted Doris Polk and I have been lied to by her, left in the lobby for days on end, with no answers. I was then put in touch with a very rude and unprofessional gentleman by the name of D.J. Coker, who has identified himself as the senior Vice President and general counsel for Comerica Bank. He has lied to me, treated me rude, written me a scathing letter, and has unreasonably withheld my funds.
They are paying a whopping $0.22 per month in interest. He told me that I would be able to obtain my funds by providing an indemnity bond., which I made arrangements to do. Mr. Coker then stopped answering and returning calls, told me I must hire a lawyer, and after 7 years, finally followed through with filing a Petition in Interpleader. Comerica Bank has deliberately, knowingly, and illegally withheld my funds. There must be a stop put to this illegal, unprofessional handling of my money. I am sure there are some Federal and State laws, which have been violated, and I would like to pursue any and all avenues to have fines and sanctions placed against this illegal and corrupt bank.
Please note, there is also a sizable CD missing, which I have provided the account number to numerous people at Comerica Bank, and the individuals are as follows... Jeanie Blake, is the new branch manager at the Waxahachie, Texas location, Doris Polk at the Waxahachie location, as well as Susan Schmidt, as well as to the rude and unprofessional quote Senior Vice President/General Counsel for Comerica Bank, D.J. Coker, and all I keep being told is that they are researching it. As of June 15, they have never provided me with the information.
I have never been treated so rude and unprofessional. I cannot imagine that they be allowed to remain in business because of their illegal dealings. I recommend the Attorney General's Office initiate a suit for deceptive trade practices, and this institution should be closed.
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