After banking with Firstar Bank for over 35 years, they have stolen over $1500 from me within the last month from nsf fees which should never have occurred. After fighting and fighting with the manager and district manager, they returned $300. So they only screwed me out of $1200. I should be thankful??? It all started when a payroll deposit did not get immediate credit. I had about $400 is my account and deposited another $850 from the same payroll account as always.
The same day, 1 check for $829 came in and about 5 small checks not even totaling $100 also came in. The total in my account was $1250. The paid all checks and charged me $198 in nsf fees. I did not get a notice of the overdraft until 7 days after it occurred. The envelope wasn't even postmarked until 2 days after. The next day after the original fiasco, about 5 more checks came in totaling about $100 as well as a deposit for $475 cash, but they charged me another $165 in fees. I got the notice of this event 9 days after it happened.
Two days after the second fiasco, my automatic payroll check was transferred; but because of the $363 fees, a couple more checks got nsf fees.By now over $500 in fees had been taken from my account without me receiving any notice in the bank. I made another deposit of several thousand dollars, but again same story.
Finally, with the several thousand dollar deposit, the nsf fees stopped. But still no notice until a couple days after the last big deposit. My automatic deposit went in last night and I checked to see another 5 nsf fees for checks totaling less than $75. Great treatment for a 35 year customer.
When I told them I couldn't continue like this with no notice and that I would have to move my account, I was told that was my perogative. If you want to be mugged, open an account with US Bank. They took more than if they had held me up with a gun. U S Bank is US Bunk or US Skunk. It all stinks.
Marianne
Pickerington, Ohio
U.S.A.
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