In 2 we refinanced through New Century Mortgage company through a broker from our State that contacted us and said we had been "Targeted" as good customers to refinance.
The broker sent an appraiser that raised the value of our home 20,000 higher than it was actually worth without doing an actual appraisal.
In May they sold our loan to Litton Loan Servicing, LP and from that day on nothing went the way it was promised. We ended up with a higher interest rate than promised. Our payments were 'lost' in the mail every month and it took them 6 weeks to contact us to let us know. They would receive checks, then hang on to them and send them back saying they wouldn't except them.
In Jan. Of 2002 I started authorizing them to take our payment straight from our account, which they did the same day - 3 months later NO payments had been applied to the loan and the late charges had mounted every month.
I am basically disabled, my husband is on the road for his income and we have 2 children in Jounior high school. This had turned into a constant battle everyday just to contend with harrassing phone calls, some directed at my 10 year old daughter, complete ignorance as to what happened to our payments and total differences in statements and who to fix the problems.
Due to too much hardships we were finally advised to file bankruptcy for by this time we had no other options, we couldn't refinance with anyone else. We owed more than the house was worth.
The same company that backed the mortgage - released the house in the bankruptcy, bought the house back and sued to remove us.
We were given no notice to leave the property until the court hearing to set the Sheriffs sale, which our county sheriff knew nothing about. No one but us even showed up for the hearing and the Judge couldn't even figure out what was happening.
The lack of records, legal documents we should have received and brutal harassment 3 and 4 times a day has now left us without our home of 15 years.
They should be stopped!!!
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