I called this company hoping to get a permante modification with my mortgage back in october. I spoke to a man name Luis Rodriguez @ 561-948-0337 ext 367 I was upfront with this man telling him my story that I am a mother of 4 kids and my husband walked out on us leaving me with all the bills. I told him that I was on a temp repayment plan with the mortgage. He told me that everything will be ok and that they can get me a permante modification on my loan. I agree and paid 2750 it seem like once they had my money I couldnt get a decent update. Christina lemaster the negotiator ph# 561-948-0353 first contact me in december and this is what she email me: Today, we called and spoke to your lender regarding your loan modification request. The latest update on your account is mortgage co is reviewing for final modification. The negotiator on your case needs some updated documents to complete the process. Updated pay stubs (1 month) then she email me later on in december Today, we called and spoke to your lender regarding your loan modification request. Called lender spoke to DJ (ID: DJJ)... On 1/15 the underwriting dept is requesting the 2008 tax returns to be signed (pg. 2). He's not seeing the UTD pay stubs either. (I faxed on 12/29). Please sign the tax returns (attached) and get the last month pay stubs. Fax to me at 888.777.8213. I will be following up with the Home Retention department next week to confirm they are working on your account. So I am thinking that everything is going great and that I would have my modification soon. NOT!!! Fast foward to march and nothing so I email luis to see if he could help out and this is what was said via email Luis
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