Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - The scam of loan modification. #589301

Complaint / Review
Bank of America
The scam of loan modification

After finding that which was initially involved with my mortgage procedure, I instantly named (Countrywide) at that time within an try to refinance. Please bear in mind that I'd a credit score of 825 and was working a solvent company... I'd not a problem producing the cost, but I noticed there will be a difficulty using the mortgage later on. I had been prepared, prepared and able to refinance. I'd no money owed at that time... It was early 2007... They declined to refinance simply because they had determined the upscale section of Olde Naples Fl. Will be a " high-risk" area. This even though that it's among the greatest owning a home that you could create. They explained when I really could spend another 25% along along with my decades of getting settled about the mortgage (7) and not being overdue on the cost... After which they might think about a refinancing... This obviously, might have headed off any potential issues.

Fast-forward towards the financial crisis... Our organization is battling and about the edge of heading under. I've let anything proceed except the mortgage... I've attempted regularly for 2 decades to locate a remedy t / Countrywide after which N Of The... I had been totally and totally exasperated... They'd not really take a look at financing change...

I had been informed on 4 distinct events when I needed one to actually talk to me in regards to a mortgage loan modification that I'd need to be atleast 3 months late on the cost before they'd actually consider the info to get a loan modification.

Consequently, I said... Okay... I'm likely to allow the funds get 3 months. They informed me my credit could be influenced, but at that time, it had been a moot point since my credit (for that very first time in my own existence) had been already ruined.

I then proceeded to set up a phone regular trying to make an application for financing change. Please bear in mind, that over these 3 -4 weeks, I never obtained a phone from their store - I never obtained any type of a late-notice - and that I was never approached by possibly the selection or even the mortgage loan modification depts. Really, I had been never approached at-all regarding SOMETHING even though that I named regular... Abruptly, I talk to a different one of the thousandis of repetitions which have " no info" plus they inform me that my house have been switched to their lawyeris for foreclosure procedure. I completely erupted... I required their lawyer's title & telephone number and all of the info. They offered me the figures and stated that a notice have been sent the prior month (Jan) having said that there can be a number of feasible steps... I never obtained any notice at-all anytime...

I call the attorney. They inform me that no notice had actually been delivered to me since my home have been posted for foreclosure however they were informed to not continue 24 hours later - therefore my home wasn't being prepared for foreclosure. They'd no idea why. They thought that W Of The desired to discover basically desired to perform something out.

I called T Of The back and offered them THEIR info (they did not have)... I'd simply paid attention to three people informing me that I'd need to drop towards the court and find out once the purchase day was...

TODAY, they inform me that I will make an application for the mortgage loan modification procedure and they might consider the info on all my expenses etc. On the regular basis and revenue etc... I gave them just of info and questioned exactly what the procedure was and just how I ought to continue. They explained I'd be approached with a " negotiator" once somebody have been designated the situation. At that time, they'd talk to me and send a box of info. I called back each week to determine where the procedure was... Every time, I had been advised anything somewhat different but that I had been pre -accepted and really should delay to get the box of info to complete. Please bear in mind that I named regular trying to obtain a negotiatoris title or perhaps a telephone number that I really could contact and follow-up with... Their response: there is no method to contact them or any immediate telephone number till it'd been designated...

NOWADAYS, I HAD BEEN SERVED A NOTICE OF FORECLOSURE... After being informed 1 week before the mortgage loan modification software hadn't yet been prepared and they were operating 45 times overdue... I named their lawyer instantly and left a note. Coincidentally, I obtain my FIRST concept from W Of Theis mortgage department... I contact them back and also the repetition claims that-oh yes, it was in foreclosure however it hadnot attended sale. I had been livid and questioned what had occurred towards the mortgage loan modification application. She stated that it'd been refused in feb...??? I'dnot actually provided them them data until April...

I then asked her why not one of them had this information the final 5 weeks and just why hadnot they discussed this important info. She stated that she'd no concept, but that it had been obviously on my report

I asked what occurred to my loan modification software and he or she responded they had documents of of my phone calls, but that I'd NEVER GIVEN THEM THE INFO... Not just had I provided them the info but I called back 3 times to examine it and examine the position. I'd all times and reps titles... PLUS THEY HAD NO RECORD OF THE INFO and therefore, they simply proceeded having a foreclosure notice where period... They now found fit to ultimately contact me to try to "function anything out"

HUHHHHHHHHHHH??? Their recommendation was that I ought to create the payments and create a bigger cost each month to create up the $ in the missed mortgage repayments... I stated why might in my opinion that she was informing me something more genuine than other people had going back 24 months... Our guess could be they'd make an effort to get these payments and continue with foreclosure anyway... And anyway... Easily can manage THAT. I'd have created another funds

After one hour of hot dialogue - she got all of the economic data that I'd PREVIOUSLY GIVEN THEM THREE TIMES and guaranteed to truly have a supervisor contact me in 48-hours to try to do observe the things they might do... She also stated she'd remain on the surface of the acct and phone if somebody didn't contact me within 48 hours...

I'm sure they'll have nothing available that I recommended (decreased general stability)- decreased funds to get a amount of time... Spend over an extended amount of time... Etc... And they may continue with foreclosure.

When there is anyone who want to obtain a class-action suit against W Of The mortgage department, please let me understand. They've participated in deceptive methods, they've directed consumers to skip funds for 3 months leading them to think they might work-out financing change once they were merely likely to continue with foreclosure and make an effort to have more cash from the customers... They defeat info with simply no purpose to do something withit and fraud the customer...

I'm in the stage that I actually think that everybody must leave from these banks that'll not use the customers in an acceptable method. It's the only path to drive them into needing to really do the things they " guaranteed" Congress they'd be performing. I don't understand one individual that has prevailed in obtaining a mortgage loan modification... DOES ANYONE???

Please response of you've actually encounter something remotely such as this???

Thanks all for the endurance and thought...

Really,

Jk


Offender: Bank of America

Country: USA   State: Florida

Category: Business & Finance

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