I have had terrible experiences with this company concerning my loan. Cannot get them to post to principal, and the interest rate is about 14% (compounded daily, I think)!
They told me in the beginning that after I paid on the loan for a year or so, I could refinance with them and negotiate for a lower interest rate. I have never been late with a payment and in fact, I'm paid up until next year!
I called the other day to try to refinance for a lower rate. I got some do-do on the line who was to call me back with the needed information. A bit later some other nut called back and took more information from me. She would call me back. Right! She never called back.
I repeatedly called them back and could never reach this person again. After a week or so, she called me back and still didn't know anything about my loan. I gave her a deadline of when I must know something. She has never responded. I am going to my bank tomorrow and see if I can garner enough kindness to get me outta here!
Never do buiness with this company. I hope they fold!
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