Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Bank of America caused my wife to be kidnapped. #579228

Complaint / Review
Bank of America
Bank of America caused my wife to be kidnapped

In regards to a year-ago my spouse visited place gasoline in her vehicle and her ATM card would not study in the push so she went inside and also the worker informed her to-go forward and push her gasoline and he'd operate her card when completed. She stuffed the container and delivered inside to pay for, the worker went the card after which angerly mentioned this card isn't any great, what're you attempting to draw. Unsure why her card was not operating knowing she'd lots of profit the financial institution she provided him a charge card. He declined it stating she was attempting to tear him down and he needed money. She advised him she did not have any income and provided him her owners permit to put on and he or she might visit the financial institution and obtain cash. He explained " your drivers permit is most likely phony also, you'll not abandon before you spend". Today frightened she called me and that I visited the gasoline stop and settled him in money. She immediately went house and named Lender of America to discover why her card did not work. They informed her that the company she employed her card at have been sacrificed as well as for her protection they terminated her card and you will be delivering her a brand new one. Therefore we thought okay we shall overcome it, considering it'dnot happen again.

Nicely fast-forward to some week before, we're touring in Hawaii. We purchase the routes, the residence rental, goods etc. Without any issue. Then almost through the journey she would go to create a purchase and also the worker rudely says your card isn't any great. Considering perhaps the salt-water had destroyed the card she would go to the nearest lender to withdraw money and also the teller once more rudely says this card isn't any good-and procedes to contact the following client before my spouse may even react. She returns towards the residence and calls Lender of America, they inform her they terminated the card due to suspicious activity. What exercise she requires, there are many big acquisitions in Hawaii. I am touring in Hawaii she reacts. Oh well that describes it, I'll reactivate your card. Therefore we believe all-is properly. 24 hours later she would go to utilize it and you know what same task. She calls them back and understand they inform her we can not reactivate a card when it is deactivated we shall send you a brand new one. I am in Hawaii she reacts. Sorry that is all we are able to do, they respond. And so I am stuck in Hawaii without any cash she tells them. Once more sorry, we will email email you a brand new one. Fortunately I'd cards with another lender and we continued with this holiday but this may of destroyed an extremely costly holiday and left people stuck a large number of kilometers at home. The absurd point is they informed her you have to contact us before you travel which means this does not occur. This really is our next visit to Hawaii utilizing the same card, never had an issue before. Along with all of this we simply got home and he or she checks her bill online-which is assume to possess e-mail alerts for suspicious activity and there's nothing. Evidently they'll close of one's card with simply no notice, then let you know sorry nothing we are able to do about this. We are swithing to some new lender.


Offender: Bank of America

Country: USA   State: California

Category: Business & Finance

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