Usacomplaints.com » Business & Finance » Complaint / Review: Norton - Annual renewal. #576697

Complaint / Review
Norton
Annual renewal

After fighting several viruses, then intentionally renewing my antivirus software with norton my hard drive crashed. After my hard drive was rebuilt I moved on to a different internet security provider. I counted what I paid norton as a loss since it was all wiped out by a virus anyway, and was apparently worthless protection.in the mean time I paid for a year of protection I did not get and figured I'd never be able to get the money back anyway. I never authorized any further renewals to norton & never again received any notifications from them to purchase more software, yet there is a charge of $74.36 on my credit card for a norton annual renewal. I never authorized any such payment, nor did I ask for more of norton's inadequate protection.


Offender: Norton

Country: USA   State: Illinois   City: Dixon

Category: Business & Finance

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