Afew weeks after ordering the video from this company, we received a phone call from Integrityrequesting a phone meeting. My husband thought it was a good idea to pursue, basically because we needed some financial advice with marketing some alpaca animals thatwe had invested in before the economy took a down turn. We kept asking about the price of theprogram, as the people from Integrity would contact us by phone, but the answerwas always sidestepped. Thedifferent people from Integrity that called us suggested that this was a'special elite coaching program' and that not everyone could participate in it. We would have to be interviewed and then evaluated to see if we qualified tobecome a part of this special coaching program. When we were conjured intosigning into the Coaching Program and maxing out our credit cards to pay forit, we did it, we feel, based on false hope and persuasion. We were being told - "look at this as aninvestment". We were sold onthe idea it was the right and smart thing to do and they could help us. False hope - that we would be offered some solutions and help - a planfor debt reduction and wealth building. After 9 sessions, we were no furtheralong in eliminating our debts than when we started the program. We werefollowing the instructions that the Financial Coach assigned to us was asking us to do. Most ofwhat was being suggested, we were already doing, i.E. Budgeting and being veryconservative in all our spending. After several months of being in this Coaching Program and nothing waschanging in our financial picture, except the extra burden of having to pay themonthly credit card bills this had been charged to, we decided we would requestat least a partial refund. When wesigned on with Integrity, we had hoped to gain someone to help us in marketingour animals. We asked forassistance in this area numerous times but our Financial Coach would say hedid not know about alpacas but would check it out and get back to us with someinformation. Marketing the alpacas is where we needed themost support and help and received none. Afterwe signed on and were charged $10,884.00 to our already stressed-out creditcards, we thought someone from Integrity would surely follow up with us: to askus how things were going on our end; to see how things were progressing; findout what we thought of the program; were we being helped in the areas we neededit; were we comfortable with our Coach and was he helping us. There was absolutely no contact for followup from anyone at Integrity at anytime. NickPerez, the one who lead us to sign up that fateful night in June byphone, indicated to us that it would be possible to receive a refund if ourcircumstances changed that would prevent us from benefiting from the program. The only steps that resulted from mycontacting Integrity on December 10, asking for a partial refund, wasKevin Halper, after several cancellations, finally spoke with us by phone inFebruary. He was insulting by someof the remarks he made to us and said he could not help us with a partialrefund. On Feb 20, Dan Hollistercalled us to apologize for Kevin's behavior toward us. He said someone wassupposed to have called us to follow up right after we started our coachingsessions with the Coach back in June but it must have slipped thru the cracks. Mr. Hollisterstated that what we had needed was a marketing coach and not a middle classfamily coach, which is what we had been assigned in Paul Young. Mr. Hollister implied that we hadnot been matched up with the right coach and suggested maybe using another approach. He didmake us an offer to continue the program, but by this time we had lost trust inthe officers of Integrity and respectfully declined his offer. We wanted to end the relationship and just wanted a partial refund tohelp us with our debt burden. Heflat said NO the money wasn't there. He explained they were starting up a new program and the one we had enrolled in was no longer in existence. We feel we were taken advantage of, mislead, and treated unfairly and would like a partial refund of our money.
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