Today 03/01/10 I experienced the drive-up of the US Lender about the southside of Pueblo, CO. I needed to withdrawl $650.00 from my checking account. The teller Casey Kirk put the cash along side my bill, identification, and ATM card within an package without actually checking the cash back again to me. I began to draw forward after I noticed the teller had shorted me $100.00 there is just 4 a hundred dollar expenses and 3 fifty dollar expenses within the cover, and so I instantly ripped as much as the building and went inside. Another teller Ms.? Chavez requested to assist me I described the problem and he or she stated "he's likely to need to depend his cabinet" having a horrible little perspective
I moved down aside therefore additional clients might be assisted and waited while Casey measured his cabinet. He completed up and silently aimed Ms. Chavez to his screen that we might observe study cabinet over $1,600.00. Ms. Chavez recounted anything in is his cabinet and found the exact same quantity. Ms. Chavez then continues to inform me "we can not simply provide you with the $100.00 till we confirm he's around, because this occurred so late nowadays we're currently about the next times company which means you are likely to need to wait until Thurday." There's nothing we are able to do today.
And So I am simply designed to abandon the financial institution $100.00 money brief and trust these screw-UPS. The very best component is easily might have been the main one to create a screw-up on my bill then I'd be billed $35.00 per screw-up after which one more $5.00 daily used to donot deposit the cash to protect my screw-up and costs! I had been guaranteed although I've a "5-Star Service Promise", yes a-5 star support guarantee they simply TOOK $100.00 money from me! Therefore essentially I simply taken care of Ms. Chavez and Casey Kirk togo possess a good dinner on me within beautiful Pueblo, CORP!
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