Usacomplaints.com » Business & Finance » Complaint / Review: Xoom Money Transfer - Terrible Customer Service. #561610

Complaint / Review
Xoom Money Transfer
Terrible Customer Service

Xoom Money-Transfer https://www.xoom.com/sendmoneynow/house has got the total toughest customer support I've actually come accross within the economic market.infact, it's the toughest customer support I've actually experienced in my own lifetime. I'm Anex-Jim Brit Residing In Nyc and Frequently need to deliver money-back to my British balances.

Xoom rejected my move about the foundation they required further paperwork for KYC checks. The required data was delivered to Xoom. Xoom guaranteed a call back, Xoom didn't contact. I named Xoom as well as their so-called customer support division couldn't provide me-any info whatsoever, as it was managed by another group. It was extremely annoying when I was provided no description. I had been confused regarding how they might perhaps call themselves a person service group because they didn't provide customer support. I had been informed the additional group at Xoom, doesn't answer calls. I really believe my situation had been managed with a pc and never a genuine person whatsoever. The brokers method about the telephone was rude and unhelpful. On every event I've have named Xoom, the brokers voiced Language continues to be bad to express minimal. 3 months later I've delivered my specifics to Xoom https://www.xoom.com/sendmoneynow/house four-times and also have been guaranteed call-backs every time within twenty four hours. Nevertheless, Xoom has didn't contact me on each event. Our account remains unopened. I've not had the opportunity to 'deliver cash today' at-all and also have lost time and effort attempting to conduct business with Xoom. Prevent.


Offender: Xoom Money Transfer

Country: USA   State: New York   City: NYC

Category: Business & Finance

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