This "Firm" took a cancer survivor for $4,000 and did absolutely nothing they promised—in addition to the following...
Advance Payment: Although the Attorney-Client Fee Contract Agreement ("Contract") states that "service provided will begin on Client's behalf prior to the receipt of fees, " no such services (services noted in Section I: Scope and Duties) were rendered prior to the Client's in-person visit to the offices of the Firm, over a month after the initial signing of their contract.
Contract Violation: Even after this date, the services provided did not meet the conditions outlined under Section I of the Contract. No analysis was ever presented to the client, and no offer was ever drafted, prepared, and presented to the Client's lender.
Unauthorized Practice of Law/Wrongful Behavior: The instruction given by Account Executive to the Client, to cease payments to her lender, directly and intentionally harmed the credit rating of the Client. The Client complied with the instructions of the Firm's representative lest she violate the conditions of her Contract (Section III), for "refusal to cooperate." This advice was, furthermore, an Unauthorized Practice of Law. The resulting late fees are paltry in comparison to the irreversible damage done to the Client's credit score.
FTC Advertising Violations: The advertising materials that were presented to the Client were rife with FTC violations, including unsubstantiated "successful modification ratio, " and false Better Business Bureau rating.
If you have had the same problem, CONTACT THE FTC at 1-877-FTC HELP. Prevent these crooked lawyers and their crooked firms from robbing other unsuspecting victims. Further posting when we find out what resources are available to us to seek reimbursement or legal action.
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