Usacomplaints.com » Business & Finance » Complaint / Review: Nationstar Mortgage LLC - Harassment&posting payment. #531887

Complaint / Review
Nationstar Mortgage LLC
Harassment&posting payment

Our parents have now been with this specific organization for several years. Their last cost was due Nov. They have experienced automated draft since morning 1 with this particular organization. Your day the Nov. Cost was due they received a phone contact declaring that because the last cost wasn't the entire quantity that's been picked the weren't ready to go from their consideration plus they had a need to spend by check within the telephone. That was completed at that time. 2 nights later they receive another telephone call declaring the check wasn't for that balance due, they completed still another check within the telephone for $1.48. ANother 2 times pass and yes another phone out of this organization declaring they could not consider cost within the telephone for last cost it must be a cashier check or money order. Which right now they're attempting to add on $22.00 in late fees. However the organization did cash the look for the $1.48. I declined to allow my parents spend the overdue costs because the issue was the companys. Another 2 times pass plus they receive a notice within the email declaring they owe for Nov. And Dec. Cost. They do not possess a Dec. Payment since Nov. Was their last cost. We contact plus they cannot explain that issue. I declined to allow my parents submit a Dec. Cost. We eventually spoke with somebody that waved the late charges and that I told them that people were overnighting them a look for the final payment. The examined was authorized for at 10:09 A.M. Tuesday morning. Our parents extended to obtain harassing calls out of this organization. It had been so poor on Wednesday my moms health was in danger. Her blood pressure was sky-high. At 9:00 P.M. On Wednesday my parents received still another phone out of this organization and at this time my mom requested they contact me over anymore issues, they declined. Today actually this 9:00 phone was after I'd previously spoken with 3 individuals plus they mentioned they'd received the check it simply hadn't published yet. Therefore these calls weren't required. I eventually named myself and spoke with (they just person who handled us like we were actual people) Aaron Henderson. He did eliminate my parents telephone number in the calling checklist and additional mine. I've not received just one phone since. But... The check continues to be not published. It's placing therein work, and it has been there since Wednesday at 10:09 A.M. Why all of the harassing requires a cost that they're doing nothing with, why were we advised to provide a check within the telephone if this isn't permitted and just why money the money for $1.48 and never the one which might have introduced the cost present??? SO WHEN are they likely to article the cost which was therefore essential they needed to contact atleast four to six times each day??? I've approached my attorney we're currently focusing on an incident of nuisance. This really is garbage the things they did to my parents and there's no showing the things they did with others. The corporation needs to be ceased!!!


Offender: Nationstar Mortgage LLC

Country: USA   State: Texas   City: Lewisville
Site:

Category: Business & Finance

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