I heard an ad for this program on a reputable radio station. They advertised for Tax help-we can evaluate your taxes and get you an additional $3000 or your money back. BS
I asked the representative for some printed information and they insisted that if I did not go ahead with the purchase at that time that I would not get the reduced price for the program. I gave them my credit card information with the intent that after reviewing the program that they would take the money from my card.
Guess what - they took the money right away. I had a Mr Gilio call and give me information a couple of days later regarding the program and at that time I explained that I wanted printed information and my frustration of them taking the money from my card with out providing me with the printed information as I requested.
About a week later I received a package with BS information.in the interim I researched the company and found out that they used numerous means to get over on consumers. I received the return number and returned the package with tracking. I have been waiting 35 days for my refund.
I have called the company approximately 45 times and to this date they have not refunded my money.
Today I called and the representative said that the upper management knows that it has been past 30 days since I should have received my refund and still it has not been posted.
Help
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