Usacomplaints.com » Business & Finance » Complaint / Review: Budget Mortgage Bankers - Ripoff charged me 7000 dollars to process a mortgage with the bank when I did all the work myself directly with the bank and the broker was clueless until close ripoff screwed others too, Ste C107. #52977

Complaint / Review
Budget Mortgage Bankers
Ripoff charged me 7000 dollars to process a mortgage with the bank when I did all the work myself directly with the bank and the broker was clueless until close ripoff screwed others too, Ste C107

We were recommended to Budget mortgage and called them to apply for a mortgage. We started speaking with a man Bill Soto that worked for Budget mortgage, he requested 1000.00 from us to process the mortgage.
He then left the company and our file was turned over to Olga Naranjo. She requested all of our information, check stubs, previous taxes etc. This was all supposed to be sent to the bank to process the application.
We called Olga a few weeks later to ask for an update and she told us she did not know and we should call the bank directly.

She gave us the phone number to the bank and we called them directly. We spoke with Sach at the bank whom advised us that Budget did not send any of the information that was requested from us.

We also had to send the bank a copy of the contract from the sellers lawyer as the one we provided to Olga Naranjo was never forwarded to Sach at Delta Funding.
On june 2 my finace, our lawyer, and the bank spoke with Denise at Budget Morgtage to confirm that we were closing on June 3rd. Budget Mortgage had no idea that we even had a closing date.

Sash of Delta Funding had to make further calls to Olga Naranjo and others to remind them what the situation was, which Olga Naranjo of Budget mortgage should have already been aware of being our so-called mortgage broker.
I can not believe that we were charged a fee for broker services when we actually acted as our own broker, especially at a ridiculous amount like 7000.00 USD.

The reason why we had to sign to agree to pay this is because I had to leave my apartment and my fiance also had to leave his aparment. The seller also had to close on a new house in 3 days and needed the money.
I have sent a letter to the president of the company asking them to justify how we can be charged for services that we completed ourselves and they can not.
I would like to do anything even if I can not get money back to try to not let these people do this to anyone else. I have a copy of the letter that I sent to them if you would like it.
Please let me know
Thank you


Offender: Budget Mortgage Bankers

Country: USA   State: New York   City: Lake Success
Address: 1981 Marcus Avenue Ste C107
Phone: 5163540700

Category: Business & Finance

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