It's easy to understand that this is a business. While they appear to be a lawfirm, they are actually a debt collection agency. I recently received a letter informing me that one of my accounts was quired by them. (Chase, which seems to be a pattern here). When I called them to attempt to make arrangements I was met with a rude, harsh, and horrible person on the other end. I attempted to explain my situation, and why my account was behind, but she would not hear it. All she wanted was a payment. As I continued to try to talk with her, she kept interupting me, and at one point called me "stupid". I pretty much lost it at that point, and decided it was better to cuss her out and hang up. Highly inappropriate on my end, but when you are backed into a wall, you fall for their tricks. These people have no heart and are only on earth to be leeches. They don't care if someone died, or if someone cannot pay their bill, they want the money.
This is completely unacceptable. Evceryone should contact the FTC and file complaints! Based on the research I have been doing, they seem vey shadey. I don't think I will be calling them back, but instead, calling my own attorney for some advice. My only hope is that they are investigated with the FTC and found to be guilty of all the accusations made in these reports.
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