What happened? You might be asking. To keep a long story short Ill convey my experience in its simplest of forms (for the whole story click here:
I opened a new account with Cameron State Bank (CSB) at the Walmart Branch on Nelson Road in Lake Charles, Louisiana. First, after a ridiculously long waiting period, and pestering of the Internet Banking Department, I was able to begin my online banking.
Unfortunately, the card they sent was useless. Before it could be used I had to reset the PIN which meant waiting for a letter with a temporary PIN. I have yet to see this letter. Will it have ever arrived? I dont know. Don't care. I got fed up and sick of waiting.
I rescheduled my day around the banks hours, and went in to the location closest to my workplace. After speaking with a representative at that location, expressing my dissatisfaction thus far with their lack of service and resetting my PIN on their ATM, I was assured that my card would work.
It did not.
So, I went to the bank this morning to close my account and receive a refund for the money they withheld for the checks I purchased for a useless account. This is when I was told that even though they failed to provide the service they promised, I was somehow responsible for an early closure fee of $20.00 and I couldnt have a refund for the box of checks they sent me$23.71. They stole $43.71 because I was foolish enough to try to purchase their product.
Click the link below to read the whole story (or go here http://timmonk.com/me/? P=234).
Cameron state bankfraud and theft department
0 comments