Usacomplaints.com » Business & Finance » Complaint / Review: RPM Collections - Cassandra Aggressive, hostle, rude, combative, unwilling to listen. #260151

Complaint / Review
RPM Collections
Cassandra Aggressive, hostle, rude, combative, unwilling to listen

Called 5 times in one day, last contact at 8:55pm CST. While on the phone with this person the very same number rang through on my second line (call waiting).

During our conversation I tried to explain myself in the fact that the debt she was trying to collect is an active account with Nicor Gas. I acknowledge the debt, but have made arrangements with the utility company directly.

She would not stop talking, kept insisting on a checking account# or a credit card number. I do not have a checking account, or a credit card. I tried to explain to her that the debt is with her incorrectly because the utility company is had arrangements with me.

She just kept asking for a checking account # or a credit card number. When I asked her to send me a letter so I could have the address to send her a cease and desist letter she said she already sent me one, if she did I didn't get it. She told me I couldn't get another letter, she kept asking for payment information for this bill. I kept trying to talk to her and explain but after like the sixth time of asking for payment information she hung up on me.


Offender: RPM Collections

Country: USA   State: Washington   City: Bothell
Address: P.O. Box 768
Phone: 4259846246

Category: Business & Finance

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