Usacomplaints.com » Business & Finance » Complaint / Review: PayPal - Account Frozen After Reversing Payment for Defective Parts. #5282

Complaint / Review
PayPal
Account Frozen After Reversing Payment for Defective Parts

I am the owner of a small internet computer sales company. In April I purchased what I thought was $2000 worth of close-out computer parts and accessories from USLiquidation.com. When the merchandise arrived, most of it was non-functional and looked nothing like the merchandise pictured on their web site.

After weeks of trying to return the merchandise, I was able to return part of it. In exchange, I received the same broken merchandise back. My company has a PayPal Premier commercial membership in which I pay for all CC transactions. I paid for this purchase using a PayPal e-check. Once I received the merchandise and discovered it all to be defective, I filed a claim with PayPal's fraud protection complaint system. I was advised by an employee in the fraud investigation office of PayPal to reverse the payment by having my bank stop payment on the transaction. After I did, my PayPal account was frozen and remains so to this day. A different PayPal employee stated that they do not guarantee the condition of merchandise purchased using their service, only that you get some type of merchandise (even if it does not work).

Since most of my sales transactions were handled through PayPal's credit card processing service, I have essentially been put out of business by USLiquidation.com and their shady business practices, along with PayPal and their lack of consumer protection. If they are going to be handling B2B transactions amounting to thousands of dollars, they had better start providing some sort of insurance against fraud of this type. After all, I am paying for this service!


Offender: PayPal

Country: USA   State: Nebraska   City: Omaha
Address: P.O. Box 45950
Phone: 8882211161

Category: Business & Finance

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