In case of a single mistake, they backtrack as they see fit to charge maximum overdraft fees. They doctor the reports after the fact to match their claim and deny any wrong doing. On Tueday 11/09/09 I have checked and had only 2 transactions were pending at that point. I had missed a check. On Tuesday morning that check hit and instead of getting at most 3 overdraft fees, I have 11. The check was from an older date. And now all of a sudden that check is thrown in before 8 transaction that I saw cleared on Tuesday. Causing the toal 11 overdraft fees. Looking at the account now there is no way of telling that on Tuesday night the account showed positive with 2 transactions pedning.
This is fraud and treachery. They will not see a single dime from me anymore. You can be sure that I will simulate the same scenario intentionally again. This time I will save the screenshots and printouts. And when they do this again, I will take them to court.
I am sure many became victim of this and just could not figure out what it really is. If anyone have this same experience - don't take it. Customer service wise, they make you feel like a felon for failing to keep track of your own finances whereas they intentionally deceive you.
I am mad but at the same time I do have a plan to catch them in the act.
They think we the people won't protest.
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