Usacomplaints.com » Business & Finance » Complaint / Review: Colonial National Mortgage - Mortgage loan bait-and-switch. #515858

Complaint / Review
Colonial National Mortgage
Mortgage loan bait-and-switch

I'd not suggest one to conduct business with Colonial National Mortgage a.K.A. Colonial Savings. I acquired a mortgage together in 2006 and that I closed financing software to complete a fixed-rate mortgage when I was generated think this is exactly what I had been receiving.

After I visited final, I then found out the mortgage specialist, Deanna Adams, had completed a lure-and-change and changed it to an adjustable-rate mortgage (SUPPLY). I went forward and shut when I needed the home really poorly and had I not shut that evening, the vendor would opt for a back up present they'd obtained.

I made repeated calls towards the Northeastern National Mortgage company office in Ft. Worth. I told a couple in top administration by what occurred however they simply handed me down to another person. After obtaining the runaround in the corporate workplace, they handed me down to some supervisor within their Arlington office called Karen Cook. I named her and she was really rude in my experience and essentially stated hard luck. Today I can't get return telephone calls. I can't think they handle their present clients in this way and that I had it was the 2nd home loan I'd acquired through them.

Because it was a two-year SUPPLY they'd changed me to in the last second, the price might have sky rocketed after two decades. I'd to refinance to an FHA fixed-rate mortgage a year ago and needed to spend a myriad of final fees to get this done. Had Colonial National Mortgage provided me the fixed-rate mortgage per the applying I'd originally authorized, I'd not need needed to refinance and spend each one of these costs.

I'd recommend anybody from using the services of the corporation as their customer support is horrible. Evidently tugging last second lure-and-changes is section of their method of conducting business. I'm processing a using the Texas Attorney General's Workplace and also the Better Business Office. They've numerous places throughout Florida and therefore are part of Northeastern Savings that's located in Ft. Worth.

I'll likely wind up suing through the Misleading Trade Practice Act. Avoid this mortgage business when I am certain that they mess others.


Offender: Colonial National Mortgage

Country: USA   State: Texas   City: Fort Worth
Site:

Category: Business & Finance

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