Usacomplaints.com » Business & Finance » Complaint / Review: Wescom Credit Union - 123 S Marengo Ave Pasadena, CAalifornia 91101 NFS and Courtsy Pay Fees. #511356

Complaint / Review
Wescom Credit Union
123 S Marengo Ave Pasadena, CAalifornia 91101 NFS and Courtsy Pay Fees

Wescom is in the practice of holding money charged on their Debit card in Pending then also take the acutal charge out of the account. So in essence if you made a 20 purchase you have a total of 40 out of your account. They do this to get you "technically" over the amount you have available in your account then start to collect on 20 courtsy pay fee and 30 NFS fees.
To date I have been charged over 800 in both fees from Wescom, when I reported this first to Wescom, they informed me to stop using my card. The second time I asked for a manager and they informed me to keep better records. After I informed the manager to review my account BEFORE the fees where taken out, they would see that I acutally had more then enough to have made the charges, it was not until they held my charge amount in Pending and also cleared the very same charge, did I not have enough in my account.


Offender: Wescom Credit Union

Country: USA   State: Texas   City: Round rock
Address: 1312 lou gehrig lane

Category: Business & Finance

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