Usacomplaints.com » Business & Finance » Complaint / Review: Surepoint Lending - First Residential Mortgage - First Residential Mortgage Potential employees beware! Just another mortgage sweatshop!. #510172

Complaint / Review
Surepoint Lending - First Residential Mortgage
First Residential Mortgage Potential employees beware! Just another mortgage sweatshop!

Hopefully, if you are thinking of working for this company, you checked here first. Surepoint Lending is just your run of the mill "mortgage sweatshop". I worked there for almost two years, so take this as one persons advice. Your manager will require you to work long hours sometimes 60 hours per week there. They even pressure you to come in and call customers on Saturday and Sunday! All for 100% commission. The pressure to make loans here is ungodly, loan officers frequently lie and "lowball" interest rates, just to get a customer on board with the loan. Table selling, or telling the customers their rate is actually higer than the origional quote when they are at the closing table was very common here. Loan officers would often quote rates 1% lower than we could offer at the time, only to lure the customer in. Managers will often call meetings, to curse at and berate the loan officers because you have not made enough phone calls, or you did not take enough applications or order enough appraisals, etc.
They will also put high pressure on you to pay to get licenced in other states. Sometimes taking 100's of dollars out of your paycheck for it, leaving you with almost nothing to live on until the next check.
When you decide to work for this company, you better be willing to put your family and friends aside, because you wont be doing anything other than working your butt off for them.
I'm sure Libby from "customer care" is going to rebutt this post. Just take this as one persons advice, there are a lot of other mortgage companies out there. You dont have to give your life to this one.


Offender: Surepoint Lending - First Residential Mortgage

Country: USA   State: Kentucky   City: Louisville
Site:

Category: Business & Finance

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