I applied for a refinance loan in March with Surepoint. I was all approved and had to pay $375.00 for an appraisal. Appraiser came and appraised my home. He would not or could not tell me what my home was appraised at or if it all went thru ok. This info is only given to Surepoint. My loan office contacted me and told me that something came back wrong with my septic system!
Of course he would not tell me what and informed me the loan is on stand by: For 3 weeks now I have been calling and calling different numbers, leaving messages with supervisors or anyone to call me back. Do not expect to get a call back... Because you won't! Not one person will help you or care! I paid $375.00 for an appraisal. I did not just have this money lying around. Now I called and I am told that they can not give me the loan.
At this point... I am out $375.00, no loan refinance, numerous phone calls and stress like no other. I feel sorry for anyone that has to go thru this! Know that you are not alone.
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