I am very upset, un-happy and displeased with American Express, all of a sudden they decreased my spending limit without a warning, they sold me a product emphasizing in "no preset limit", but change their views as they please, creating problems on my credit report because now it shows that my revolving balance is maxed out.
I thought I was a very good customer for AMEX, not only paying very high interest every month, but always on-time and way above the minimum, I feel insulted and embarrassed when they rejected a purchase of a little over $1000.00
This is what I'm going to do:
- I'm going to pay-off my account as soon as I can
-Once my account is paid-off, I will cancel it (both me and my wife), they will never get a penny out of me, ever as long as I live.
-On my business, I'm going to stop accepting AMEX
-I'm going to contact the federal entity that regulates bank and credit card companies and file a complaint
-I'm going to post my experience with AMEX everywhere I can, I'm sure I'm not the only customer they are abusing in this manner, maybe if enough of us get together we file a "CLASS ACTION"
P.S. I've been an AMEX customer for 12 years, never late (not once), always paid more than the minimum, I understand that I have a high balance, but I always have, and as a matter of fact my balance now is about 50% of what it was 4 month ago
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