After making 21 of 24 payments all on time (auto deducted) Direct Capital was contacted to make a payoff. Matt Will gave me 3 different amounts for payoff, all which were wrong. It apears they want to add $ 379.00 for fee's not due them. I have asked several times to email or fax me a break down of these charges and I am pormised but have not received. I have 3 payments of $857.46 and a dollar buy out.
My amount should be $ 2572.38 plus a dollar. They now want $2922.00 with out any explanation. Stay away from them at any cost or at least check them out. I wish I would have done that before I dealt with them.
Mike
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