Usacomplaints.com » Business & Finance » Complaint / Review: US Bank - Home Equity Loan process. #494125

Complaint / Review
US Bank
Home Equity Loan process

In mid August my spouse and that I chose to make an application for a house equity mortgage on our residence in Flagstaff, when our charge card business lifted the rate of interest on our stability to a fantastic large. The residence is wholly reduced as-is our house in Kingman, all our automobiles and our rv. Based on our American Express Credit Safe support, we've a credit rating of 782. We've a constant regular revenue with one cost towards the main one charge card.

The procedure they place us through within the 8 weeks since, was incredibly obscure and unprofessional. We never obtained financing box which usually contains a software and request numerous files, for example what we owe, what we generate. Slowly and gradually, they'd obtain another doc or additional and not let's understand whether we were likely to obtain the mortgage, the way the software was advancing or something. The neighborhood lender did not understand what was happening. We were totally jerked around. We requested and questioned that which was happening, what files did they require. It was usually exactly the same solution.'they are awaiting anything or they required an "extra record". Only today we received notice that people were rejected. We've never been rejected on the mortgage and therefore are totally embarrassed with this specific lender. Do not use US Bank. We are shutting our consideration. We employed Downey Savings for a long time and not had any difficulty, since they're US Bank, they've insulted us, decreased our credit rating by their rejection plus they are unprofessional within their company.


Offender: US Bank

Country: USA

Category: Business & Finance

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