Usacomplaints.com » Business & Finance » Complaint / Review: Chase/Wamu - Chase sucks. #493500

Complaint / Review
Chase/Wamu
Chase sucks

We are clients of WaMu and liked the financial institution; never had any issues with them.

Today we were transferred to Pursuit but weare searching for another lender since the support weare receiving from Pursuit is horrible.

Charge Cards: I Have had a charge card with Pursuit for quite some time. Lately, when examining over my online balances, I had been surprised to determine they'd decreased my borrowing limit by $5000.00!! Obviously, this created the total amount I had been transporting replicate a higher proportion of debt/credit percentage. (There move some details off my credit rating.) Plus they did not have the courtesy to deliver me written notice of the decrease!

Accounting Practices: Since Pursuit has combined the WaMu examining/savings balances (TX), our online declaration has already established a lot of errors that I've to check on it everyday. You will find debits which replicate wrong quantities and there are several debits that article precisely however disappear from my declaration for all times. After I attempted to contact Customer Support, I had been sent to an offshore Repetition who had been clearly studying from the software. Not just might he not comprehend my concerns, but his highlight pushed me to consult him to replicate anything numerous occasions. After I visited our regional department, the Repetition stated "sorry", but "all of the differences are happening due to the computer switchover. And, they are trying to have them straightened out." Meanwhile, she also explained easily observed anymore debits that article after which disappear, I am said to be certain to maintain enough profit the consideration to protect them. (Yes, I am designed to keep an eye on my balance THROUGHOUT THEIR screwed-up pc change! And, I would like to let you know, it is finding old to possess to check on every deal; search for posts that have briefly fallen off; and preserve a precise stability.

Therefore, if anybody available is just a former WaMu client in Texas whose examining/savings data has simply combined with Pursuit, you might want to check your consideration for differences. All the best.


Offender: Chase/Wamu

Country: USA   State: Texas   City: Humble

Category: Business & Finance

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