I have been a Chase Credit Card customer for 20 years. All of a sudden they are gouging their best customers. I have an 800 Fico.
On a balance due of $325 I was charged $39 late fee and $6.50 interest for 2 days late or an interest rate over 1000%!
On another card I have a balance ($1,300) with a Zero percent rate and got charged $39, and $15.50 Interest and they changed my zero percent rate to 15%. I begged over the phone to reverse changes several times. My letters to their SVP Kelley Hanick go unanswered, and ignored.
I am taking Chase to small claims court. Even if I lose, I still win since it will cost them $200 to defend themselves. If they are no shows, I will win by default and save them a little money, and get my late
charges/Interest refunded.
It's my turn to suck some blood out of them. A competing credit card issuer told me they would not charge me anything for making a payment 2 days late. Chase confirmed with me they will change penalties and interest if your ONE Day late!
Wish me luck in small claims court Court - Van Nuys Municipal. I will post all developments.
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