It all started in April when we received a letter stating that we must send all payments to our new company, Fairbanks Capital. We previously had a mortgage with EquiCredit. In May we missed our May 15th payment, and in June we called them and told them that we would be sending two payments, for May and June, which we did, Western Union style.
About a week later, Western Union sent us a letter stating that we must pick up this money because Fairbanks had returned it to us. So we called and called and called and left over 20 messages on the answering machine of our loan representative. Again he asked that we send more money, and we did, Western Union style, and they sent that back. We called and called, and you know the routine by now. He asked that we send it again, and he kept it.
He then supposedly sent out a forbearance form for us to sign and complete, but we never received it. We have been told that we are going into foreclosure. The deputy has been out to the house serving papers. We have sent over $3200 to them over the last 8-9 months, and not yet have we received that forbearance form that was to be sent by FedEx.
We were told that over 30 times. We called and called, and the same thing: no one would talk to you or call you back, nothing. So we just thought we would give up, until we saw a news segment on Fox 13 News, May 21, that we were not alone. We were in total shock, but in a way happy that we found out that this is for real, that these people are ripping us off. So hopefully we can all get together to get them off our back and, most likely, out of our lives and their hands off our money.
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