I have a credit card with new egg called the "bill me later" card or "preferred customer" card. The promotion they offered with this card was 6 mo's no interest no payments. The first payment was due in june.
Back in March they withdrew 2097.00 from my checking account. When they did this, I called them and said I never authorized this charge, and they reversed the charge a week later. Within that week I was charged almost 300.00 for a few overdraft fees because that unauthorized charge put my account in the red. I had a few automatic payments set up and they withdrew.
After calling them and telling them about the fees, they said they'd have a manager call me back. A week later, and after several calls back they said to be patient and that someone would get in touch. After this week of waiting, they happened to charge me again for the full amount of my balance, 2097.00. At this point I called my bank back and had them put a block on the company. At that point I racked up a total of almost 500.00 in overdraft fees, along with the 2097.00 they took, and did NOT refund this time.
After talking with my bank for a few hours, someone said they understood and agreed with me that what they did was illegal and sent them a fax saying they needed to refund the orig amount along with the bank fees. After almost a month of repeated calling, and getting NO ONE to cooperate with me or call me back I finally decided to try an ATM dispute with my bank until I got it situated as I needed to pay rent and bills and was almost kicked out of my place because of this charge.
Well, here I am and its now June. No refund what so ever from this place and I just got done talking with them and was told for about the hundreth time, SOMEONE would call me back. I doubt they will.
Does anyone know what I can do about this? How do I even go about filing a law suit against a credit card company? Would it be possible to get damages if i get kicked out of my place and because my credit score is now almost 100 points lower than it was because of other things I haven't been able to pay like my cell phone and power company now that im close to 3k in debt over this?
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