Usacomplaints.com » Business & Finance » Complaint / Review: Jp Chase Mortgage - Total scam-claimed a computer blip did not register our May payment. #470193

Complaint / Review
Jp Chase Mortgage
Total scam-claimed a "computer blip" did not register our May payment

JP Chase Mortgage, which retains our consideration, attempted to accomplish a fraud on-US. We spend online promptly each month. They stated our May cost was corrected by Lender of America since our consideration was shut. It was a complete rest. I named Pursuit and talked to Sheila who assured me a could be about the telephone briefly. After ten units, the telephone was acquired and hung-up on me. I called back and talked to Julio who held me about the telephone for five units while he attempted to locate a supervisor. Meanwhile, I did so a conference phone with Lender of America, and got a supervisor instantly. She listened, while Julio subsequently returned on, who stated his supervisor believed to remove the late charge, and he offered us a verification number to change our poor credit history they delivered in. Back of America was fantastic in working with this possible fraud. She waited patiently for thirty minutes while this Julio needed to consider heat for someone attempting to rip us down. After I settled down notably, I informed Julio that it had beennot an individual assault on him, but when this is the way the organization workplace does "company", he must really contemplate searching for another work. We're mad, dissatisfied and certainly will inform as many folks as you are able to what happened to us.


Offender: Jp Chase Mortgage

Country: USA   State: Kentucky   City: Louisville

Category: Business & Finance

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