Ge Money Bank has illegal practices on how to collect money from the customers. I had to make a fraud claim with my bank because GE money Bank was taking unauthorized funds from my bank account. I have called GE Money to discuss the illegal transactions, one of the representatives stated that the company would no longer attempt to take funds from out of my bank account and my bank information was removed from their computer system. I would mail my payment to GE Money to fulfill the payment agreement. Just to find out that, once again, GE Money attempt to take money out my bank account electronically. My bank account would go into a negative status and I would be charge overdraft fees. I then called GE Money to stop such activity. The representative was rude by stating to me that "Your stealing money." I advised the person that it is not professional to accuse customers of a crime and it is not a good way to resolve the matter. It came to the point were I've written a certified letter asking GE Money to produce information and my signature approving the company to electronically take money for my bank account. Also, I told them not to call me because of the rude representatives and to mail me for communications purposes.
GE Money still continued to harass me by phone. They did not respond to my certified letter, continued to attempt taking money from my bank account while the interest was growing and balance. My bank report fraud on the account and advise me to close the account and start anew. Meanwhile, GE Money had a collection company to over the account Encore. I gave Encore a certified letter for the same reason I gave GE Money while GE Money continued to harass me by phone. I request also on my certified letter that GE Money and Encore produce me a copy of a transactions concerning my account but to no avail.
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