Usacomplaints.com » Business & Finance » Complaint / Review: American Express/COSTCO - Rebate Scam. #456754

Complaint / Review
American Express/COSTCO
Rebate Scam

COSTCO provides an American Express card support that provides 3% back on acquisitions at their gas station. I requested it and was authorized. THE ONLY REAL cause I'd to achieve that was to obtain the 3% refund on my fuel purchases. For just one year, I went of my method (in regards to a distance) to fill SOLELY at COSTCO, since I needed that 3% refund at the conclusion of the year.

Eleven weeks after I began the program, I acquired a notice from American Show informing me that my consideration had been terminated, despite the fact that I usually settled my stability and didn't owe something. I named them up and questioned basically was still likely to get my 3% refund. The individual I talked to stated "Yes, you'll be obtaining a sign in the email." I waited a few weeks but still no-check. I named them up again which period the individual I talked to stated "Number." The main reason she offered was, ostensibly, that American Show didnot need to provide me the cash if it didnot feel just like it. I requested to talk to a boss and he or she set me on-hold. She returned in my experience after making me waiting about the telephone about 10 minutes. She returned having a complicated plan having said that I'd not obtain a check but credit and that I might afterwards use that credit to obtain a primary refund. Okay, I mentioned I Will go.

In Regards to A month later, I obtain a notice from American Show informing me that my refund has been organized and you will be deliver in my experience within the forseeable future. Which was 2 weeks ago. It's now been six months given that they terminated my consideration BUT STILL not just one cent from American Express.

I've reported to COSTCO— they merely move the dollar onto American Express. But, despite the fact that COSTCO understands this issue (which, really, quantities to some FRAUD), plus they accept my situation, they nonetheless continue steadily to market this scam to new clients.

Two points: our National government may come along very difficult on little procedures that make use of the "Bait-and-Switch" fraud. Nevertheless when it involves big companies, for example AT&T, American Express and COSTCO, our Justice Dept. Appears another method. Additionally: should you these businesses believe you borrowed from them the littlest quantity— even when that state is competitive and extremely questionable— they'll stack up costs that'll create the amount increase tremendously. But when they owe YOU cash, they experience no-obligation to pay you for that lack of curiosity about minimal diploma— you will not actually get an apology from their website.


Offender: American Express/COSTCO

Country: USA   State: Florida

Category: Business & Finance

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