We got a loan through Chase Health Advance and were under a promotional loan where it was no interest. We have been making payments always on time and almost always make more than the minimum monthly payment. It has never been an issue to make the monthly payments because we have money. I handle about 20 bills so when i receive a statement from a company i make a monthly payment. Chase Health Advance would always send a statement of charges and we would pay it on time and have never missed one. On the last payment of about 150 dollars we never received a statement from them so we didnt get a chance to send the payment. They never called or anything and we got a letter from them saying that we violated our promotional plan and now we had to pay for all of the interest, which was over $1000 dollars. I saw that the deadline for the payment was on the beginning of april so i overnighted the payment in full to them before the deadline and called them to try to get this situation straightened out. They were very rude and said that there was nothing that they could do and that i had to pay for all the interest.
We are not the only ones to have fallen to a scam from this company as we saw, after searching for "chase health advance complaints" on google. Someone needs to stop this unjust scam and punish these people for all the suffering that they have caused to families.
Do not EVER use this company! They will rip you off and you will be left in the same situation that we are in now! HELP!
Ralph
pittsboro, North Carolina
U.S.A.
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