Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Terrible bank. #451664

Complaint / Review
Bank of America
Terrible bank

I joined the Financial Institution of America found at 1672 E. Second Street, Beaumont, Ca to cash my paycheck check drawn on Lender of America (notice, I don't possess a Lender of America consideration). I work with the region of La and that I have banked my check at a number of other Lender of America limbs without any problems. With this specific evening I paid my paycheck to check on towards the teller who mentioned instantly he had a need to get an acceptance because of the check being over his restriction, notice the check was for $1220.00, the however of competition, I'm Africanamerican did enter my mind. Sales Service Professional, Adriana Portillo, arrived around who perused me-up and along after which helped the teller, obtained and examined my California State-Issued Owners permit, prepared the check through their program and simply once the teller was to provide me my resources, Ms. Portillo, screamed out towards the teller, "End, don't-give her anything", that was very uncomfortable. I inquired that which was the issue, Mr. Portillo mentioned hang on I have to consult with the supervisor. A couple of seconds later she arrived around and stated "we can not money your check, you have to go and deposit it in your bank". I requested "What? Ms. Portillo, stated once more "we can not money your check, and also you have to visit your personal bank". Once more, I mentioned, "Why? That is my paycheck check. Have you got an issue taking a check released from Los Angeles Region? She stated, "No, Our supervisor said we can not get your check". I expected for that supervisoris business-card and Ms. Portillo stated "I'll provide you with mine and certainly will create her title about the back, she consequently published the supervisors title Roxy Smith. I got my check and left the financial institution. 24 hours later I approached my authorized division for Los Angeles Region who assured me which should not need occurred which the main reason La Region does through Bank of America to permit their workers option of the lot of Lender of America limbs open to income payroll checks. The authorized office of Los Angeles Region approached and talked with supervisor Roxy Cruz, who mentioned for them "the financial institution may do whatever they need and certainly will change away anybody they desired to. The main reason they didn't cash my check was since Lender of America includes a advanced program which resembled that I had been cashing a check in a department not in my own region. She also referred towards the proven fact that I had been not cashing the check near my house or near might work. Our issue" Who's Roxy Jones to determine where I cash my check. When the resources can be found and that I offered appropriate recognition.

I visited another Lender of America department the next evening and that I cashed my check only good without any issues. I also resolved the last times released using the department who did cash my check plus they also mentioned that it had been not the financial institution supervisor to issue the credibility of my house address to my bank area. Roxy Smith never arrived of her workplace but didn't are having issues dictating that I really could not cash my La county-issued payroll check. I'm questioning is that this a racial problem, I had been the only real Africanamerican within the lender. I thought acutely disrespected and extremely uncomfortable. I experienced racially persecuted and evaluated.


Offender: Bank of America

Country: USA
Site:

Category: Business & Finance

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