Usacomplaints.com » Business & Finance » Complaint / Review: Menards - Customer relations. #449229

Complaint / Review
Menards
Customer relations

Our current and last visit to our local Menards became a training in persistence as i don't think I have actually been as angry in my own complete life. This criticism handles my therapy at their "lawn"safety checkout. Having bought 100 red border blocks, and operating towards the "lawn" and launching them, when i delivered towards the guard shack Rachel advised me these were the incorrect color. I stated" what would you suggest"thinking she was joking, she said these are reddish/black... I said what-ever they will perform o.K... She advised me I would need to do return on these and obtain a brand new bill. I stated" there exactly the same cost" she said it messes up the stock count. Well I suppose Rachel had a place there, but my problem was where she needed me togo was about the different aspect of the shop having a two-year old in pull no less. And i should state used to donot benefit from the tone she required with me as she began to purchase me about like she broke me for grand larceny{i. E shade foresight) and so I supported out-of-line, left experienced the shop to obtain the brand new invoice. Told the worker what had occurred they offered me a brand new solution returned towards the lawn, returned in line to Discover Rachel where upon she advised me this solution wasnot vaild and was requested again to playground. She explained I would need to proceed and obtain this solution fixed. I informed her i wasnot shifting and obtain the manager. After 10 minute somebody informed her it was e.E. To let me out, but I needed to determine the supervisor and went in and followed him along about the different aspect of the shop obviously... He nodded and said sorry which was it. So we (two yr-old in pull) strolled over the shop for that 4th period and 40 minute within our phrase for having red/dark and never red (and I would like to say there is very little distinction) back again to the vehicle in the point to determine Rachel who trueto type measured the stones for that 2nd period and introduced we were LIBERATED TO MOVE whereby today I had been more then slightly frustrated and wadded-up the bills and obtained 2 factors within the guard shack but simply confirmed Rachel "one" that later i regretted. Menards must recall you develop company one client at the same time and thats the way you shed your industry stocks to Lowes and Homedepot.


Offender: Menards

Country: USA   State: Illinois   City: Forsyth

Category: Business & Finance

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