Usacomplaints.com » Business & Finance » Complaint / Review: US Bank - Online banking. #447901

Complaint / Review
US Bank
Online banking

US Banks online bank continues to be down for more than 2 hours. They're exhibiting a note saying they're performing "routine maintenance." I work-in IT and that I realize that no body does rountine maintanence in the centre of your day by-choice & I suppose these were having a problem. I eventually named the financial institution to determine if there is an ETA on once the issue could be set and also the program could be back online. To my wonderful shock, I had been informed there's not a problem (or was there an ETA regarding when it ought to be back-up. I had been advised to simply 'keep seeking'). US bank has bought some banks in Florida plus they are managing a transformation plan to combine client info to their normal program. DURING NORMAL WORKING HOURS?! Pardon me? What type of a business influences their clients to operate a rountine plan that needs to be managed throughout the overnight hours like everybody additional real time transaction-processing store does it? Obviously, the corporation does not worry about customer support. This is actually the common last straw for me personally. I am going lender buying.


Offender: US Bank

Country: USA   State: Wisconsin

Category: Business & Finance

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