Usacomplaints.com » Business & Finance » Complaint / Review: SinglePoint - Horrible Online Banking Program. #439844

Complaint / Review
SinglePoint
Horrible Online Banking Program

US Bank ceased enabling clients to see their balances about the US Bank site. Alternatively, they will have produced SinglePoint Necessities, a cart, clunky, unnecessarily complex program. Each time I do want to lookup a declaration, I wander off. Iam a PC savvy 24-year old, and I've never had the opportunity to locate what I'd like with this specific program without calling the client support division (whose repetitions vary from very useful and good, to terse and quickly frustrated). I told one-rep, "I simply wish to begin to see the EXERCISE going back month. I actually donot wish to observe any info on each day when nothing occurred within the consideration. You can observe how that might be a worthless bit of info, right?" The good guy stated, "you will have to print-out a Prior Day Overview, each day to obtain that type of info." I stated, "But that beats the goal of a web-based regular declaration, does it not? What's the purpose of the 'statement filters' easilyam the main one who eventually ends up performing all of the selection?" Their solution: "I am sorry, that is so just how it works." He was excellent, but this really is UNDOUBTEDLY THE WORST online bank expertise I've ever endured. I'll NEVER suggest US Lender to anybody, due to SinglePoint.


Offender: SinglePoint

Country: USA   State: California   City: Los Angeles
Site:

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google