I have been speaking to Ocwen re: a loan modification since February. Then on March when the Obama plan came into play I was given a new set of documents to fill out and return to them by fax, which I did immediately sent March 10th. Waited to hear from them no response so when I called them they had not received documents, so they mailed me another set. I again filled out the same 3 papers and returned them to them.
Again after waiting for a response I received another set of the same documents to fill out, when I called them they said they did not have anything from me so I again filled out the papers and sent to them, at this time the sale date on my home was 3/20/09 and they extended it to 4/-3/-09. When I still had not heard from Ocwen I called them again and was told they need more information. Which I immediately sent again., a du plicate copy of when I had previoyusly sent them. The people they have handling these things in india do not have a clue as to what they are doing I am not the only one complaining about the service.
I call them every day as they give me a different answer each time I call, I am now telling them that I am recording their phone calls for future legal use., as I no longer trust the way Ocwen is handling this sensitive matter. My original loan was from Delta funding, who have just recently been hit with a consumer and lending loss, and I feel that Ocwen is totally tied in with them, and must know how delta has been handling the loans they send to Ocwen for servicing.
A class action suit should be filed against them. When I called today 4/13/09 I was told again they needed another paper from me, they said they had the fax I had sent but they could not see what I had sent. Now the sale date is 4/17/09, they leave me no further choices. They are just stalling for time.
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