I was in a very serious auto accident in and at the beginning of 2007 I notified my creditors that I had some balances with that all of my savings had run out and I had no incoming income... So I would be willing to pay them, but when the settlement arrived. The response from the only major credit card I decided to keep after the 2001 downturn was immediately cancelled.
When my case settled, my attorney refused to settle anything more than liens. Which forced we to contract with a debt collection service to settle the balance, and I wanted to do this cause I know they will find you and it will cost more if you dont deal with it up front - I used to practice law, and saw unbelieveable acts repeatedly, wondering how these companies thought they could get by with it.
Once they became involved we set aside the amount that the company felt the companies would accept, and the funds were put into a trust. The company decided to play hard ball, even though I told them I had been put on SSI disability, and they all know you can not attach anyones benefits from SSI... So it should be in their best interest to settle quickly and reduce their liability, but not this company.
This company has now been through several law firms, and most recently NCO got involved WHILE THERE IS A LAW FIRM ON THE SAME MATTER! That is right, we have two entities representing one company.
I listened to the calls as they came in originally, and ignored them as they said absolutely zero. I had no letters, I have no idea who they represent, and I have no idea what they think they want to do... Raising a red flag of YOUR ID REFERRENCE NUMBER IS & blah blah blah... They did not sound like a collection agency to me, and then I had to go out of town for 10 days. When I returned, I had a stream of messages from these people. Everyone sounded the same.
HELLO. (At least they try to be polite!)
This is an important message from NCO financial services. The law requires that we notify you that this a debt collection company (NO IT DOESN'T!)
This is an attempt t collect a debt and any information obtained will be used for that purpose. (that means they will take your words and use them against you, if they can!)
Please call back TODAY (up make it urgent!!! Ahahahhahahahha!!!)
And here is the phone number.
Now what person thinks anyone is going to call them back with a message like this, and in curiousity, I decided to look them up on the internet to find dozens of pages of complaints... And I am sure that people get scared... But they need to really calm their fears as best as possible.
At the top of my inquiry on the site, I found several attorneys who were willing to help you..." these practices are illegal. We can stop them", they would say & so I decided to write to them and tell them the story that I have two firms collecting the same debt, and this one, NCO does not bother to do much of anything other than be nasty...
I was sent a questionaire to fill out, and the firm was more than happy to take the case... Cause they get paid by NCO for being bad boys... I have nothing to lose!
I called the people who are trying to help me pay off the debts, and told them to have no conversation with NCO if they get calls because we are closing down their ability to collect on my case...
I have yet gotten 4 more calls today. Today I got a LIVE person to read off her sheet now... And I AM SUPPOSE TO CALL BACK TODAY!!! Well guess what, I am not doing that. I have an attorney now representing me, and you can deal with him Mr. Or Mrs NCO...
I have always paid my bills, and have a good credit rating, even with NCOs antics. I have been responsible in the past, and no matter who you are, we all face challenges in our lifetimes. No one is immune, and for the woman who says she worked at NCO and we should call back and keep them informed, I say, forget that idea... Play hard ball like they do...
The practices and procedures of NCO are dishonest and illegal, and anyone who gets a call from them should IMMEDIATELY call one of the attorneys at the top of the list who know how to really deal with these people. I am sure that people making the calls are ok... They just are happy to have a job... The problems are at the top!
If you have any doubt of that, read this news memo that just went out about how great their company is!!!
ORSHAM, PA, 04/03 - NCO Group, Inc. (NCO), a global provider of business process outsourcing services, is pleased to announce that it has been included in The 2009 Global Outsourcing 100 list, which recognizes the world's best outsourcing service providers and advisors. The International Association of Outsourcing Professionals (IAOP) has named NCO as one of the top outsourcing service provider
Commenting on the achievement, Michael J. Barrist, Chairman and Chief Executive Officer of NCO, said, "NCO is thrilled to be recognized in the 2009 Global Outsourcing 100 list. We are excited at our opportunities to better enable us to service our clients. This validation is a demonstration that the standards in the industry we are setting are being noticed and recognized.
Each year, IAOP and FORTUNE magazine release their rankings of the Global Outsourcing 100, which include prominent companies from all corners of the business arena that provide a full spectrum of outsourcing services.
Each year the competition to be named to the top 100 companies continues to reach higher levels, as the outsourcing industry continues to grow and mature in many markets. This year, the judges evaluated the most diverse set of applicants we've ever had, with ongoing strong interest from Asia-Pacific and Europe, said Jagdish Dalal, Managing Director, Thought Leadership, IAOP and chairman of the judges' panel.
Getting named to The Global Outsourcing 100 and The World's Best Outsourcing Advisors is a great recognition, particularly given the strong competition, and these companies should be proud of achieving excellence in the field, he said.
NCO was named to this list for its deep experience and proven track record in business process outsourcing. Selection to The Global Outsourcing 100 stems from a rigorous application process based on the critical factors for long-term outsourcing success, according to IAOP.
Having enjoyed many accolades over the years, today's news further supports NCOs' excellence in outsourcing.
The official winners of The Global Outsourcing 100 will be published in a special section in the May issue of FORTUNE magazine.
About NCO
NCO Group, Inc. Is a global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services through over 100 offices in the United States, Canada, the Philippines, Panama, the Caribbean, India, the United Kingdom, and Australia.
About IAOP
The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With 40,000 customer, advisor and provider members worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit http://www.outsourcingprofessional.org.
About The Global Outsourcing 100
The International Association of Outsourcing Professionals (IAOP) is in its fourth year of compiling its annual ranking of the world's best outsourcing service providers and advisors - The Global Outsourcing 100. The Global Outsourcing 100 and its sub lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. To learn more, visit
https://www.globaloutsourcing100.com
NCO Contact:
NCO Group, Inc.
Lisa Hagee, Senior Vice President of Marketing
(215) 441-3000
www.ncogroup.com
I guess that is why they get sued so much and dont even care!
Dont play with this company... Just file a law suit or report them to your state attorney general's office. If you file a law suit by US law, they Must CLOSE their file and give it back tot he creditor...
No one supports this company, not even the BBB.
Knowledge is POWER! Use it.
Best Wishes.
Someone hoping they go out of business.
Indiana, Indiana
U.S.A.
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